eDent Academy support

Contact us

Need help with course access, download links, digital resources, order details or a custom learning request? Our support team is here to help you quickly and clearly.

Email support

Send us your question, order number, access issue or resource request and our team will review it.

support@edent.academy

Access help

Having trouble opening your course link or accessing your digital learning materials?

Send your order details

Digital delivery

Courses and resources are delivered digitally. No physical shipping is required.

Online access only
Before contacting us

Please include your order details

To help you faster, please include your order number, the course or resource name, the email used during checkout, and a short description of the access issue.

Send email
Help center

Common support questions

Quick answers about eDent Academy digital access, course links, support and educational use.

How do I receive access after purchase?

Course access is shared digitally right after payment. You’ll receive the access details needed to view or download your materials.

I didn’t receive my access link. What should I do?

Please check your inbox, spam and promotions folders. If you still can’t find it, contact us at support@edent.academy with your order number.

Do you provide CME points or certificates?

No. eDent Academy does not provide CME points, official accreditation, attendance certificates or completion certificates.

Are the resources physical or digital?

All resources are digital. No physical shipping is required. Access is provided online through digital links or your account.

Can I access resources on mobile?

Yes. You can access your learning resources from desktop, laptop, tablet or mobile devices with an internet connection.

Can I request a specific resource?

Yes. If you’re looking for a specific course, lecture, reference or clinical learning material, contact us and our team will review availability.